Trying a new communication channel can leave you feeling uncertain. However, when it comes to utilizing SMS/text messages to more effectively communicate with your study participants in order to remotely monitor your patients, you don’t have any reason to be scared. There are usually three (3) reasons we repeatedly hear regarding why clients are hesitant to engage with patients via text messages—and why you should reconsider them.
- Patients don’t want another text.
- Legal concerns
- Uncertainty of how to execute and capitalize on a new communication method.
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