Overall compliance
92.0%
+5.2% vs goal
Diary completion (90 days)
95.0%
2–3× vs baseline
Deviation prevention rate
87%
Via proactive concierge outreach
Delve Concierge
Online · 65+ languages
Studies Supported
Countries Served
Participants Supported
Integrated Wearables
Outcomes that matter
Delve Health vs. industry average
How it works
Technology sees the drift. A real person fixes it. Your endpoint stays intact — every visit, for the life of the study.
Human-driven clinical trial
Technology can remind. Humans get results. Delve’s concierges watch study activity in real time and step in the moment a participant drifts—protecting compliance before it becomes a deviation or a dropout.
They also pre-screen referrals, guide patients through structured questions, confirm interest, and deliver only qualified candidates to sites.
The result: higher completion, fewer dropouts, and calmer, more predictable studies.
Learn More
Delve wraps compliance and retention around an integrated digital platform—combining eCOA, digital measures, consent, and analytics with a human layer that keeps everything moving.
Accessible, multilingual diaries and outcomes that patients can actually complete.
Validated, fit-for-purpose measures from wearables and sensors, ready for regulators.
Human teams who own the work of keeping participants active, informed, and on schedule.
Real-time dashboards that surface risk early and prove the health of your trial.
Whether you're developing a drug, launching a device, or leading a site network, Delve Health surrounds your study with the compliance and retention support it needs to finish strong.
Protect pivotal endpoints with high diary completion and retention.
Support post-market and real-world studies with engaged participants.
Give lean teams an experienced compliance partner from day one.
Offload reminders, calls, and rescheduling so staff can focus on care.
Sites reclaim hours every week — and patients stay supported between visits.
Where concierge delivers
Completion uplift vs. reminder-only programs
ePRO completion with human follow-up
Device compliance across wearable studies
Patient retention at month 6
Faster median issue resolution
Representative benchmarks · study-level reporting available.
Proven in real studies
A global biopharma sponsor was seeing 60% wearable compliance across enrolled patients. Delve deployed concierge device retraining, proactive monitoring, and enhanced site support.
Final compliance
Compliance boost
Time to goal
Source: Delve Health Oncology Case Study
A U.S. biopharma faced high missingness in daily PROs threatening the primary endpoint. Delve added protocol-trained human support inside the digital workflow across US + EU sites.
eDiary completion (vs 68% baseline)
Retention at month 6
Source: Delve Health Sponsor Concierge Case Study 2025
Operational, practical guidance on clinical trial compliance, eCOA quality, wearable data continuity, and patient retention — written by the team running these trials every day.
A working definition of electronic clinical outcome assessment and how it fits modern trial designs.
eCOAEvaluation criteria that go beyond software — execution, support, compliance, and site impact.
EndpointsHow these three categories differ — and why modern trials need all of them working together.
WearablesWear-time, drift, and what to monitor when wearables drive your endpoints.
RetentionOperational playbook for keeping patients enrolled and engaged through every visit.
OperationsThe hidden failure modes — missed diaries, patient drift, fragmented systems — and what fixes them.
Bring Delve into your next protocol as the compliance and retention layer — so your team can focus on the science, not the chasing.
Talk About Your Study
